Employee Tech Support Request

ONLINE CURRICULUM

The Information Services Department does not support online curriculum. If you have any issues with online curriculum, please contact the following person in Educational Support Services. If you are having issues with AESOP, please contact the switchboard.

Textbook Online Support
Platform/Program	Support Person
ConnectED (Wonders/StudySync)	Danielle Froelich (ext. 5946) [email protected]
HMH Go Math! (6-8)	Sero Hyun (ext. 5926) [email protected]
Savvas-Envision Math (K-5) & MyWorld Interactive (6-8)	Darren Meyer (ext. 5929) [email protected]
TCI-Science	Chris Mendoza (ext. 5942) [email protected]
Online Program Support
AESOP	Switchboard (ext.5900) [email protected]
Ellevation	Andrea Roman (ext. 5943) [email protected]
Google Workspace (Docs, Forms, Sheet, Slides, etc.) & Google Classroom	Darren Meyer (ext. 5929) [email protected]
Illuminate	Molly Mather (ext. 5932) [email protected] Sero Hyun (ext. 5926) [email protected]
Kami	Darren Meyer (ext. 5929) [email protected]
Mystery Science	Chris Mendoza (ext. 5942) [email protected]
Newsela	Darren Meyer (ext. 5929) [email protected]
Reading Inventory (RI), Read 180 (6-8), English 3D (6-8), Avancemos (6-8)	Danielle Froelich (ext. 5946) [email protected]
SeeSaw	Darren Meyer (ext. 5929) [email protected]
Teacher Dropbox	Danielle Froelich (ext. 5946) [email protected]
Engage NY	Molly Mather (ext. 5932) [email protected]

Please click here to submit a Tech Support Request to Information Services

IMPORTANT: By submitting a Tech Support Request, you are agreeing to have an Information Services technician log onto your computer as soon as they are available. When the technician accesses your computer, they will open a chat box to identify themselves and begin providing support. This process will allow our technicians to provide the quickest support possible.