Employee Tech Support Request

ONLINE CURRICULUM

The Information Services Department does not support online curriculum. If you have any issues with online curriculum, please contact the following person in Educational Support Services. If you are having issues with AESOP, please contact the switchboard.

Textbook Online Support
Platform/Program	Support Person
ConnectED (Wonders/StudySync)	Danielle Froelich (ext. 5946) [email protected] Monica Valenzuela (ext. 5977) [email protected]
HMH Go Math! (6-8), Read 180 (6-8), English 3D (6-8), Avancemos (6-8)	Sero Hyun (ext. 5926) [email protected] Monica Valenzuela (ext. 5977) [email protected]
Savvas-Envision Math (K-5) & MyWorld Interactive (6-8)	Monica Valenzuela (ext. 5977) [email protected] Darren Meyer (ext. 5929) [email protected]
TCI-Science	Chris Mendoza (ext. 5942) [email protected]
Online Program Support
AESOP	Switchboard (ext.5900) [email protected]
Edgenuity	Eddie Villela [email protected]
Ellevation	Andrea Roman (ext. 5943) [email protected]
Google Workspace (Docs, Forms, Sheet, Slides, etc.) & Google Classroom	Darren Meyer (ext. 5929) [email protected]
Illuminate	Molly Mather (ext. 5932) [email protected] Sero Hyun (ext. 5926) [email protected] Monica Valenzuela (ext. 5977) [email protected]
Kami	Darren Meyer (ext. 5929) [email protected]
Mystery Science	Chris Mendoza (ext. 5942) [email protected]
Nearpod	Darren Meyer (ext. 5929) [email protected]
Newsela	Darren Meyer (ext. 5929) [email protected]
Reading Inventory (RI)	Danielle Froelich (ext. 5946) [email protected] Monica Valenzuela (ext. 5977) [email protected]
Screencastify	Darren Meyer (ext. 5929) [email protected]
SeeSaw	Darren Meyer (ext. 5929) [email protected]
Teacher Dropbox	Monica Valenzuela (ext. 5977) [email protected]

Please click here to submit a Tech Support Request to Information Services

IMPORTANT: By submitting a Tech Support Request, you are agreeing to have an Information Services technician log onto your computer as soon as they are available. When the technician accesses your computer, they will open a chat box to identify themselves and begin providing support. This process will allow our technicians to provide the quickest support possible.